SHIPPING POLICY


PLEASE NOTE!! STANDARD SHIPPING IS FREE! Your Order MAY ship early for Christmas delivery. If you order by the designated shipping cut-off dates (see below) your order should arrive in time for the holidays! You must choose the ship date from the shipping calendar that is on or before the dates noted below. If the noted date is not available to choose, please call 1-800-637-3268 for options.

CHRISTMAS:

Last Ship Day Standard Delivery to East Coast - Thursday, December 19th
Last Ship Day Standard Delivery Midwest - Tuesday, December 17th
Last Ship Day Standard Delivery to West Coast - Friday, December 13th
Last Ship Day Express Delivery - Thursday, December 19th
Last Ship Day Super Express Delivery - Friday, December 20th

New Years

Last Ship Day Standard Delivery to East Coast - Monday, December 23rd
Last Ship Day Standard Delivery Midwest - Thursday, December 19th
Last Ship Day Standard Delivery to West Coast - Wednesday, December 18th
Last Ship Day Express Delivery - Thursday, December 26th
Last Ship Day Super Express Delivery - Friday, December 27th

Standard Service

The customer pays no shipping charges for Standard Delivery within the continental U.S. which excludes Alaska and Hawaii*. Standard delivery will normally be within 7 business days after shipping. Please provide complete street addresses, including any apartment or suite numbers. Note: If ordering more than one item, your order may arrive in separate packages or on different days.

*Alaska and Hawaii Shipping: Please call Customer Service (800) 637-3268 for orders shipping to Alaska or Hawaii. Charges for shipping to these states are on a per item basis based on the shipping destination within the state.

Express Service

If you choose Express Service for delivery within 2-3 business days after shipping, a charge of $15 per item will be added. Shipping charges are not refundable due to late shipment, only late delivery.

Super Express Service

If you choose Super Express Service for delivery within 1-2 business days after shipping, a charge of $25 per item will be added. Shipping charges are not refundable due to late shipment, only late delivery.

Saturday Delivery Super Express Service

Saturday delivery is not available to all locations. Please call our Customer Service Department (800) 637-3268 (Mon-Fri, 7.30am-5.30pm EST) to inquire if this option is available in your delivery area. A Saturday Super express charge of $50 (per item quantity) will be applied.

Other notes

U.S. Mail - We ship only select items to P. O. Boxes and APO/FPO addresses. Tracking of USPS deliveries is not available. We cannot be responsible for loss or damage of items shipped to improper addresses or where no one is available to accept delivery. During warmer seasons, some products (e.g. chocolate) may require upgraded delivery services to ensure maximum quality. Items ordered together may be delivered separately.

Please provide complete street addresses, including any apartment or suite numbers. Note: If ordering more than one item, your order may arrive in separate packages or on different days.

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