SHIPPING & DELIVERY


PLEASE NOTE!! STANDARD SHIPPING IS INCLUDED! Your Order MAY ship early for Thanksgiving or Christmas delivery. The dates below are ship by dates. You must choose the ship date from the shipping calendar that is on or before the dates noted below. If the noted date is not available to choose, please choose Express or Super Express or know that your order may not arrive by the Holidays.

Due to anticipated high shipping volume this holiday season, delivery time may be longer than noted on the expected delivery date at checkout or on these calendar guidelines. We strongly encourage you to order early and ship early. Please be aware that your order may ship a bit early due to this reason.

CHRISTMAS:

Last Ship Day Standard Delivery to East Coast - Thursday, December 17th
Last Ship Day Standard Delivery Midwest - Tuesday, December 15th
Last Ship Day Standard Delivery to West Coast - Friday, December 11th
Last Ship Day Express Delivery - Monday, December 21st
Last Ship Day Super Express Delivery - Tuesday, December 22nd

New Years:

Last Ship Day Standard Delivery to East Coast - Friday, December 18th
Last Ship Day Standard Delivery Midwest - Friday, December 18th
Last Ship Day Standard Delivery to West Coast - Thursday, December 17th
Last Ship Day Express Delivery - Monday, December 28th
Last Ship Day Super Express Delivery - Monday, December 28th

Standard Service

The customer pays no shipping charges for Standard Delivery within the continental U.S. which excludes Alaska and Hawaii*. Standard delivery will normally be within 7 business days after shipping. Please provide complete street addresses, including any apartment or suite numbers. Note: If ordering more than one item, your order may arrive in separate packages or on different days.

*Alaska and Hawaii Shipping: Please call Customer Service (800) 637-3268 for orders shipping to Alaska or Hawaii. Charges for shipping to these states are on a per item basis based on the shipping destination within the state.

Express Service

If you choose Express Service for delivery within 2-3 business days after shipping, a charge of $15 per item will be added. Shipping charges are not refundable due to late shipment, only late delivery.

Super Express Service

If you choose Super Express Service for delivery within 1-2 business days after shipping, a charge of $25 per item will be added. Shipping charges are not refundable due to late shipment, only late delivery.

Saturday Delivery Super Express Service

Saturday delivery is not available to all locations. Please call our Customer Service Department (800) 637-3268 (Mon-Fri, 7.30am-5.30pm EST) to inquire if this option is available in your delivery area. A Saturday Super express charge of $50 (per item quantity) will be applied.

Other notes

U.S. Mail - We ship UPS Surepost for most items. These items may be delivered by the United States Postal Service or UPS. We cannot be responsible for loss or damage of items shipped to improper addresses or where no one is available to accept delivery. Items ordered together may be delivered separately.

Please provide complete street addresses, including any apartment or suite numbers. Note: If ordering more than one item, your order may arrive in separate packages or on different days.