Our Guarantee and Return Policy
We guarantee that every item you receive will be 100% satisfactory. We will gladly accept returns for replacement or exchange within 14 days of your purchase. Please call for a return authorization as some items might require a return before a replacement is made. If you have any concerns or suggestions for us, please let us know. We'll make it right and make you happy. Please send a detailed email with your concern, as well as complete name, address and order information to firstname.lastname@example.org or call our Customer Service Department at 1-800-637-3268 for return authorization and instructions.