Holiday Cut Off Dates:
PLEASE NOTE: STANDARD SHIPPING IS FREE! If you order by the designated cut-off dates (see below) your order should arrive in time for the holidays! If you order after this cut-off EITHER choose an Express option or call 1-800-637-3268 for estimated arrival time.
CHRISTMAS:
Christmas is Sunday, December 25th
Friday, December 16th NOON EST - Last Day Standard Delivery (FREE)
Wednesday, December 21st NOON EST – Last Day Express
Thursday, December 22nd NOON EST – Last Day Super Express
New Years – Sunday, January 1st
Wednesday, December 21st NOON EST - Last Day West Coast Standard Delivery (FREE)
Thursday, December 22th NOON EST - Last Day Mid-West Standard Delivery (FREE)
Tuesday, December 27th NOON EST - Last Day East Coast Standard Delivery (FREE)
Wednesday, December 28th NOON EST - Last Day Express
Thursday, December 29th NOON EST – Last Day Super Express
Standard Service
The customer pays no shipping charges for Standard Delivery within the continental U.S. which excludes Alaska and Hawaii. Please see below. Normal delivery will be 5-7 business days after shipping. Standard shipping will apply unless Express or Super Express is requested. We ship UPS whenever possible. Please provide complete street addresses, including any apartment or suite numbers. Note: If ordering more than one item, your order may arrive in separate packages or on different days.
Alaska and Hawaii Shipping: Please call Customer Service for additional shipping charges. Shipping charges applied to online web orders do not reflect the total shipping charge. Charges for shipping to these states are on a per item basis based on the shipping destination within the state.
Express Service
If you choose Express Service for delivery within 2-3 business days after
shipping, a charge of $15 per item will be added. Orders received after 10:00 am EST will be processed
the next business day. Perishable items may not ship on Wednesday under
the Express option, if the travel time will not allow for package to arrive
on Friday. Shipping charges are not refundable due to late shipment, only
late delivery.
Super Express Service
If you choose Super Express Service for delivery within 1-2 business days
after shipping, a charge of $25 per item will be added. Orders received
after 10:00am EST will be processed the next business day. Perishable
items will not be shipped on Friday, to avoid spoilage of items held in
transit over a weekend. Shipping charges are not refundable due to late
shipment, only late delivery.
Saturday Delivery Super Express Service - UPS Saturday delivery is not
available to all locations. Please call our Customer Service Department
(Mon-Fri, 8am-5pm) to inquire if this option is available in your delivery
area. An additional charge of $20 (per item quantity) will be applied
to the Super Express delivery fee.
U.S. Mail - We ship only select items to P. O. Boxes and APO/FPO addresses.
Tracking of USPS deliveries is not available. PLEASE NOTE - Perishable
items are shipped UPS on Monday & Tuesday, unless Express or Super
Express Service is requested. These must be delivered to street addresses
and refrigerated or frozen upon receipt. However, we cannot be responsible
for loss or spoilage of items shipped to improper addresses or where no
one is available to accept delivery. During seasons of extreme heat, some
products may require upgraded delivery services to ensure maximum quality.
(See table below.) Items ordered together may be delivered separately.
We ship UPS whenever possible. Please provide complete street addresses,
including any apartment or suite numbers. Note: If ordering more than
one item, your order may arrive in separate packages or on different days.
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